Achieving the Extraordinary
How to achieve a lasting relationship with your clients?

Achieving the Extraordinary
How to achieve a lasting relationship with your clients?

Press the CC button to activate English subtitles.
[JONATHAN AMAYA]
When you achieve a successful relationship with the customer, they no longer see you as just another supplier, they see you as a friend.
It’s important because we earn the customer’s trust. It’s what I look for with all my clients. All the clients I have are excellent clients. They have extra benefits.
They log on to a platform and check their progress, what they need to achieve their goals, what promotions we have, what innovative products as well additional contests where my clients can even win motorcycles. I’ve been visiting Super Carnes Balderas for about four years.
I like this branch better, we interact more and identify with each other.
[MIRTALA GARCÍA]
Jonathan always comes with a positive attitude, check the displays, the stock, what product is scarce, to make sure we aren’t missing anything else.
[JONATHAN AMAYA]
You have to check the refrigerator, check expiration dates, face things forward, rotate and make additional displays. Give the product an appearance of success. That’s what our clients like, that we take care of them.
[MIRTALA GARCÍA]
It has been very useful for us because we have grown a lot, they give us better prices and those prices benefit our customers because prices get lowered and we buy more.
We started this business with very little and we have grown quite a lot.
[JONATHAN AMAYA]
I believe that Super Carne Balderas is definitely going to stay in business for many more years thanks to the extraordinary relationship we have.
The client has grown a lot thanks to our teamwork. When you identify yourself with the client, it’s really extraordinary.
Share your comments here and join the conversation using #alfalivemx on your social media profiles.
SHARE
Related Posts
A model to follow
From taking care of the physical integrity of its collaborators, to reducing the environmental impact of its operations, ALFA brings sustainability to all areas of its business.
Unsung Heroes
What's it like to answer hundreds of calls a day about thefts, crashes, accidents?
Collaboration with Purpose
Discover the teams that make ALFA succeed and the methods behind them.